Air//Rail 08: October 2008

The Air//Rail 08 Conference took place at the Sofitel Hotel, Gatwick Airport, on 28/29 October 2008.

Over 80 participants attended the Conference, whose theme was: "Ticketing for the Air-Rail Industry - Meeting Customer Expectations"

Presentations can be downloaded by clicking on the presentation title:

Ticketing as part of the rail operator's customer service programme
Chris Burchell
Managing Director
Southern Railway

Marketing two rail services to the airport 
Kyle Haughton
Commercial Director
Airport Express

Integrated air-rail ticketing: the airline's view
Mike Welch
Field Director New England
Delta Airlines

Market survey: airport express routes using through ticketing
Richard Brown
Director
North Star

The EC consultation on integrated air-rail ticketing
Giuseppe Rizzo
DG Tren, Directorate for Air Transport
European Commission

Air Rail ticketing made easier - from buying to boarding
Philip Martin
Senior Manager Marketing
Amadeus Rail

Marking three 10th Anniversary Celebrations
Andrew Sharp
Director-General
IARO

Business and the strategic basis for a high quality transport operator
Knut Blom Sorensen
Project Director
Flytoget

The implementation of strategies to best solutions from a customer viewpoint
Christian Thindberg
Director of payment projects
Flytoget

How and IT-provider can solve complex ticketing and payment solutions in the transport industry 
Tony Houldsworth
Director
MATRA Systems (UK)

Real-time seat reservations on the High-Speed Zuid project
Marc van Heuman
High-Speed Zuid - The Netherlands

Integration of mobile devices into the travel chain (navigation, 2D boarding passes, data and image capture)
David Picton
Director, Industry Solutions Group
Motorola/Enterprise Mobility EMEA

e&m-ticketing solution for Heathrow Express
Tony Burgess
Head of Retail Product Management
ATOS Origin, Transport Division